The UPS Store in 613 Bryden Avenue c

Customer Reviews about The UPS Store:

• ★ ★ ★ ★ ★
  Some of the most friendly and helpful around. I have other UPS store mailboxes and have consistently found caring, honest, and staff that goes out of their way to assist me! This store is awesome!
  By TJ Speziale, September 13, 2017
• ★ ☆ ☆ ☆ ☆
  Poor service, and rude ladies at the counter. I walked in and I automatically felt like I was interrupting a gab fest between friends. Felt like they wanted me gone and unwelcome.
  By Arielle Laffoon, June 09, 2017
• ★ ☆ ☆ ☆ ☆
  The staff need to be trained or replaced, terrible customer service, rude and inappropriate behaviors.
  By jack brumbaugh, May 02, 2017
• ★ ☆ ☆ ☆ ☆
  Using this store was a horrible experience! I went to them thinking they would be more personable and user friendly for holiday shipping then the post office – I was wrong. Not only did they take twice as long to process my order while I was in the store but they charged twice as much, at the time I rationalized this by telling myself the packages would get there in the time they promised and I was going to be receiving a reliable service. I was wrong again, I sent two packages to the same address one made and the other did not. On the day this package was promised to be delivered I received a call from UPS stating the information was entered incorrectly and verified the address, I was promised the package would be delivered the next day and I would be notified if there were any further problems. It was not delivered, I was called the following week by this store stating the package was returned. I was offered no apologies for this or explanation why the other package made it without issue. When I clarified the information they needed I was told I would have to repay for the shipping – this is RIDICULOUS, why should the customer have to pay twice when the service promised was not delivered in the first place. When I questioned this all they kept reiterating was they were privately owned and not part of the UPS franchise, thus it was not their problem. Needless to say, I will never be using their services again and I recommend you do not either!
  By Jennifer Wilkinson, March 21, 2017

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About The UPS Store in Lewiston